Frequently Asked Questions (FAQ) – PlantsBulb.com

1. What type of products does PlantsBulb.com sell?

PlantsBulb.com sells live plant bulbs, including flowering and ornamental varieties suitable for Indian climatic conditions.

2. Are the bulbs ready to plant when delivered?

Yes. Most bulbs are shipped in a plantable condition, unless mentioned otherwise. Some seasonal bulbs may require short storage before planting.

3. Do you guarantee flowering?

No. Since plant growth depends on soil quality, climate, sunlight, watering, and care practices, we do not guarantee flowering or growth outcomes.

4. Why do bulbs look dry or dormant?

Bulbs are living storage organs. Slight dryness, dormancy, or outer skin marks are normal and healthy and do not affect viability.

5. How long does delivery take?

Orders are usually delivered within 5–10 business days after dispatch, depending on location and courier availability.

6. Can I cancel my order?

Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible due to the perishable nature of bulbs.

7. What if I receive a damaged or wrong product?

Please share an unboxing video and photos within 48 hours of delivery. Approved cases may receive a refund or replacement.

8. Do you ship across India?

Yes, we ship to most locations in India. Certain regions may be restricted due to agricultural or courier regulations.

9. Are refunds available?

Refunds are available only for valid cases such as damaged or incorrect items. Growth-related issues are not eligible for refunds.

10. How can I contact customer support?

📧 Email: team@plantsbulb.com